We Build Profitable Commercial Service Divisions
MakeServiceWork is our industry’s only complete service solution for new, growing, and existing roofing contractors. Schedule your free consultation to learn how we can evolve your service division into a profitable, sustainable, and scalable business.
Our Packages
Where are You on Your Service Journey?
Partnering with MakeServiceWork gives you an actionable roadmap to your business’ success. We offer three programs to match your level of commitment:
Starter
I Need to Build It
We know how to stay lean and turn a profit quickly!
We specialize in start-up service divisions. Whether you are 100% a hard bid or just starting our “Build It” program will give you the vision, plan, and business audit to ensure your success!
This program is a commercial service start-up solution with real-time coaching and mentoring to ensure goals are achieved and the employees understand exactly how they contribute to the team!
Advanced
I Need to Learn More
Online courses at your speed!
Our 50+ years of combined service experience allows us to teach existing service divisions the struggles of growth and how to overcome those issues without the costly lessons and lost time.
This program is a bi-weekly live coaching engagement where your whole service team can access the training and a vault of archived best practices training. Learn on your own time.
Pro
I’m Ready to Scale
World-class service is hard to find!
When you have the people in the business and you’re ready to go from good to great, that is when you focus on scaling your business. Getting more from the process and technology. This is why we specifically focus on growing your service leaders and empowering them to increase revenue, gross margin and the divisions backlog. This training is recorded and converted into your personal SOP for a world-class commercial roofing division.
14%
ONLY
OF CONTRACTORS OFFER SERVICE OPTIONS
Knowing Your WHY
Service is proven to increase the overall health of a business.
Service strengthens relationships.
Service increases cash flow.
Service produces the highest profit margins.
Service increases replacement opportunities.
Service is recession-proof!
80%
OF SERVICE DIVISIONS FAIL IN THE FIRST 3 YEARS
The Top 1% Know Service Comes First
There are 5 reasons why service departments fail to reach their full potential:
A lack of standard procedures.
The wrong customers.
Failure to adopt a service-first culture.
Neglect to properly roll out "The Plan".
Lack of owner engagement.
Real Knowledge, Real Experience, Real Results!
Service is a Statement of Stability
It's proven that privately negotiated projects can be more than TWICE AS PROFITABLE than public bid construction projects. Service is more than a product — it's a statement that says you care about your client’s longevity; after the product is installed, you are there to service it for the life of the asset. MakeServiceWork is adamant about keeping the client-service relationship a positive one, aiding in your success.
Our proven track record reflects the following:
17
Start-up Service Divisions Implemented
51
Commercial Service Divisions Managed
4,920
Service Agreements Sold and Serviced
40,000+
Leaks Dispatched
61%
Average Gross Margin
$675M
in Commercial Sales
Request Your FREE Copy
Nobody Cares About The Roof
Why building a successful roofing business has very little to do with roofs!
Steve is one of many owners who have trusted Service Alignment to join them on their service journey. Watch what Steve had to say about his journey!
Learn How MakeServiceWork Can Serve You
Whether you are starting your division or scaling your existing one, MakeServiceWork can turn your service department into producing a profitable, sustainable, and scalable business.
Schedule A Free Consultation
Let us show you first hand what MakeServiceWork can do for you.